We've enhanced our Client Charter and launched our first Introducer Charter

The UK’s leading asset based finance provider*, Lloyds TSB Commercial Finance, has further underlined its commitment to supporting UK businesses by enhancing its Client Charter and launching its first Introducer Charter for the professional community.

The revised Client Charter now enables prospective clients with a turnover of up to £15 million to obtain an indicative lending decision within 48 hours and the funder pledges to match any competitive offer.

To provide its existing clients with extra flexibility, Lloyds TSB Commercial Finance’s Charter offers the option to conclude a facility at any time, by giving 28 days notice without incurring any termination fees.

To ensure that its contacts in the professional community can offer the best possible service to their customers, Lloyds TSB Commercial Finance has also launched an Introducer Charter. 

This pledges to provide a refund towards cash flow forecast costs, and keep its business introducers fully updated on the status of negotiations at all times.

Simon Featherstone, managing director of Lloyds TSB Commercial Finance, said:

“As many firms are concentrating on recovery after the economic downturn, it is vital that we continue to respond quickly and efficiently to our prospective and existing client’s needs.

"We recognise that businesses work best in partnership and by further improving our Client Charter, we’re taking our existing approach to open and honest funding to a new level, and we hope this encourages companies to seize new expansion opportunities as the economy continues to improve. 

"Accountants, lawyers and brokers play a crucial role in helping businesses to access finance so we have launched a set of pledges for our invaluable contacts in the professional introducer community. 

"We believe this is a pioneering approach that no other asset based finance provider offers and demonstrates our commitment to working closely with advisors across the UK to ensure this process is as effective as possible.”

Lloyds TSB Commercial Finance currently supports over 10,000 clients from start up to multinational companies and provides facilities linked to business invoices for approximately 200 new clients every month.

*Latest figures published by ABFA Q1 2010 show that Lloyds TSB Commercial Finance has a 23.7 per cent market share in terms of client numbers.